Privacy policy

Youha B.V., located at Nijverheidsstraat 4a, 7641 AB Wierden, The Netherlands is responsible for the processing of personal data as outlined in this privacy statement.

Contact details:
https://www.youha.nl or Youha B.V.
Nijverheidsstraat 4a
7641 AB Wierden
The Netherlands

Mr. Jannink is the Data Protection Officer of Youha B.V. You can reach him/her at info@youha.nl

Youha B.V. processes your personal data because you use our services and/or because you provide this data to us. Below is an overview of the personal data we process:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • Other personal data that you actively provide, for example by creating a profile on our website, through correspondence, or by telephone
  • Bank account number

Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have parental or guardian consent. However, we cannot verify the age of visitors. We encourage parents to be involved in their children’s online activities to prevent data from being collected without parental consent. If you believe we have collected personal data about a minor without such consent, please contact us at info@youha.nl, and we will delete this information.

Youha B.V. processes your personal data for the following purposes:

  • To handle your payment
  • To send you our newsletter and/or promotional material
  • To contact you by phone or email if necessary to perform our services
  • To provide you with the opportunity to create an account
  • To deliver goods and services to you

Youha B.V. makes decisions based on automated processing regarding matters that may have (significant) consequences for individuals. These decisions are made by computer programs or systems without human intervention (e.g., an employee of Youha B.V.). The systems we use include:

  • Sendcloud
  • E-boekhouden
  • Lightspeed
  • Shopify
  • Mollie
  • iDeal
  • Credit card processing (Visa, Maestro, etc.)

Youha B.V. retains your personal data only as long as strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods:

  • (Business) client data: until the client unsubscribes

Youha B.V. only shares your personal data with third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Youha B.V. only uses technical and functional cookies and analytical cookies that do not infringe on your privacy. A cookie is a small text file stored on your computer, tablet, or smartphone when you first visit our website. These cookies ensure the website functions properly and enhance your user experience. You can disable cookies by adjusting your browser settings.

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Youha B.V. You also have the right to data portability, which means you can request that the personal data we hold about you is transferred to you or another organization specified by you.

You can send your request for access, correction, deletion, data transfer, withdrawal of consent, or objection to info@youha.nl. To ensure the request is made by you, we ask you to include a copy of your ID. In this copy, please black out your photo, MRZ (machine-readable zone), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond to your request as quickly as possible, within four weeks.

You also have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority, via this link: Autoriteit Persoonsgegevens.

Youha B.V. takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modifications. If you believe your data is not properly secured or if there are indications of misuse, please contact our customer service or via info@youha.nl.

For more details or to exercise your rights, please contact us using the contact information provided above.