Youha Nederland
Valve (Gen 1 and Gen 2)
Contents:
- 2x Valve for Youha The INs wireless breast pump
Shipping & delivery
Orders placed before 4:00 PM will be delivered the next day in the Netherlands by PostNL. For Belgium, the delivery time is 1 to 2 working days if ordered before 4 p.m.
Safety
Youha supplies safe and clinically tested products that meet all relevant quality and safety standards. Our hygiene products are free of BPA, BPS, PVC and have CE marking. This way, every mother and baby can use our Youha products safely.
Relaxed life starts with Youha!
The Youha breastfeeding products give you extra relaxation during your breastfeeding period
15+ years of experience
Youha has been developing breast pumps, mother and baby accessories for over 15 years and is a global leader.
Safe and clinically tested
Youha supplies safe and clinically tested products that meet all relevant quality and safety standards.
Customer service & support
Our Youha customer service is ready to help you! We are happy to help you and aim to respond within 24 hours.
Frequently Asked Questions
We are happy to help you with all your questions! See all 'frequently asked questions' here..
When can I expect my product?
If you place your order on workdays before 4:00 PM, you will receive it the next day. For Belgium, orders placed before 4:00 PM will be delivered within 2 working days. This is of course subject to delays with parcel services.
How can I return a product?
As a buyer you have the right to return or exchange your order in whole or in part. This can be done within the specified period of 14 days after receipt of the order. Please contact our website via info@youha.nl. After receiving the products, we will arrange for a refund or send other desired products to you. You can expect the refund within 10 days.
Important!
Send items in original packaging. Breast pumps, parts of breast pumps, teats and items that are used on bare skin are excluded from the right of withdrawal for reasons of hygiene, unless the packaging is unopened. Items must not have been worn, washed or otherwise clearly used or processed.
See full returns policy here..
The suction of my breast pump has decreased, what now?
If the suction of your breast pump has decreased, this could be due to several things, namely:
1. You have not used the correct breast shield size or breast shield reducer. Too large or small a size will reduce the suction power.
2. The valve (pointed object in the cup through which the milk drips) is defective. We always supply a spare valve in the packaging, replace your current valve with the spare valve.
3. The breast pump will not be secured sufficiently against your chest.
4. You don't have the pump in the right position. On top of the pump or in your 'My Youha app' you can increase the suction power with the + and decrease it with the - button. This way you can regulate the suction power.
5. The motor has broken down, for example due to a fall, impact or moisture damage. Place the motor on your hand and if it still sucks hard, the problem could be in points 1 to 4. If it no longer sucks properly, you can contact our helpdesk via info@youha.nl or send a Whatsapp chat to +31625130171.
Do I have a warranty on my Youha product?
All motor parts have a two-year manufacturer's warranty, all other parts (for example silicone valves or membranes) do not have a manufacturer's warranty.
What is the best way to clean my breast pump?
We have written a nice blog about this, which you can find here..
